User Account Management
Guidance Notes for Headteachers on School Accounts
User Account Management allows the Headteacher of a school to administer all the user accounts within your school. Only you as Headteacher, or anyone to whom you have given the Account Manager role can access this channel.
Remember that you must delete accounts for staff who leave or move to another school. Accounts are not transferable between schools, as they allow users to see information specific to their school.
Once you have logged on to the new Staffordshire Learning Net, you will see User Account Management in the navigation on the lefthand side. (Note: you will not see the channel until you've logged in).
When you click on the channel, you will see a Search screen:
You can then search for a specific account, or see all the accounts for your school by leaving the boxes blank and clicking on "Search"
You can search for accounts using wildcards. Wildcards allow you to search for specific words or characters within the Username, First Name and Surname fields. To do this, enter the word or character surrounded by the % character.
For example, to search for all usernames that start with AB, enter:
or to search for all surnames that contain the word 'smith' you can enter:
To create a new account, click on "Add new user account".
You will see the following screen:
Add the details for the new account. Note: you must include an e-mail address. If the person does not have their own address, use the general office@[schoolname].staffs.sch.uk address, substituting your schools e-mail name for [schoolname].
You must allocate a password that is not easy to guess (i.e. do not use 'Password' or 'Intranet' etc.). Once the user has logged on using this password, they will be able to change it for themselves using "My Profile". If a user forgets their password, you can reset it for them by going into their account and editing it.
You must allocate at least one user role to the account. The role is important, as it allows the user to see pages that are specific to that role.
Once you have completed all the boxes, click on "Create", and the user account will be set up. If you have done it correctly, you will get a message telling you that the account has been successfully created, and including the User Name for the account - e.g.
"The account 'HWA25' has been successfully created"
You need to give the User Name and the password that you set up to the user of the new account.
If you want to edit an account or reset a password for someone who has forgotten it, go into the main search screen, search for the name of the person you want, and click search. You can then click on the User Name to go into the account. You will get the options to:
- Edit Account
- Change Password
- Delete Account
"Edit Account" allows you to change any of the user details or add or delete user roles, but does not allow you to change the password.
"Change Password" allows you to do just that
"Delete Account" should be used with caution - only use it when you really do want to delete the account completely.
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