Terms & Conditions
In recognition of open access to websites, where the Staffordshire County Council is the owner of the intellectual property rights permission is given for non profit use only of material in its website. The Staffordshire County Council asserts its right to be identified as the author of such material, and a statement to this effect must be clearly displayed when reproducing all or any of this material.
Due to the nature of the material the Staffordshire County Council does not guarantee the accuracy of the content of its website.
Where other material is accessed by links to other web sites, the Staffordshire County Council does not endorse the accuracy or quality of the material contained on those websites.
Listing or reference should not be taken as endorsement of any kind by the County Council.
E-mails and attachments sent to staff may be monitored and read and the right is reserved to reject, return or delete any which are considered to be inappropriate or unsuitable.
If you intend to take part in any message board discussions, please ensure that you have also read the Message Board Terms and Conditions
Why we collect data
We collect data in order to make improvements to Staffordshire County Council services. We also gather information about the use of this site (for internal use only).
What data we collect
We collect the personal data that you may volunteer while using our services.
We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.
If we wish to use your personal data, we offer you the means to consent to the purpose: by indicating in a box at the point on the site where the personal data is collected.
We take specific steps to protect the privacy of children by:
Making reasonable efforts to ensure that a parent has authorised the collection of the child's personal data.
We do not provide information about our personal data practices in relation to children on our home page, or at those sites on our Web site where we collect personal data.
How we manage data
- Information practice statement
We do not share data collected with any other organisation's or use data for direct marketing without the consent of the data subject.
- Data Security Policy
Staffordshire County Council has an Information Security Policy
- Retention Policy
We will only retain data for only as long as the purpose for which it was collected is relevant.
Contact information webmaster / data protection
For general enquiries please contact:
Staffordshire County Council
Tel: 01785 278866
For Data Protection enquiries or if you have a complaint about privacy or misuse of data, please contact:
Head of Information Governance
Staffordshire County Council
Tel: 01785 27 8364
Fax: 01785 27 8389
You also have the right to contact:
The Information Commissioner
Information Commissioner's Office
Tel: 01625 545745
Fax: 01625 524510
We welcome your compliments, complaints and suggestions as part of our commitment to provide a service which meets your needs. We do not consider people who complain to be 'troublemakers'.
We need to know when we have done things well, when things are not right or when you have a suggestion, so we can continue to improve the services we provide. We will handle all complaints fairly, politely and within agreed timescales. We will also pass on all compliments to relevant staff.
We want to make sure we investigate every complaint and that we take action to improve our service.
Please click here for more information on the County Council's Complaints Policy.
Back to top